Emotional Intelligence is a relatively new idea in psychological research. Since the 1970s a number of researchers have worked on the subject ; most famously Daniel Goleman developed the concept in his 1996 best selleing book Emotional Intelligence: Why It Can Matter.
Salovey and Mayer (1990) defined Emotional Intelligence as “the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions”
Businesses now often examine the emotional intelligence of employees as there is data to suggest it can be a very powerful predictor of business performance. However, interpretations of the apparent prediction of work success by analysing Emotional Intelligence have recently been attacked by F.J. Landy among others. Amogst the criticisms is one that states the apparent predictive power of EI may be nothing more than methodological error.
Training in Emotional Intelligence is therefore a contentious issue at present. A number of organisations do offer to help people boost their emotional intelligence through workshops, but the evidence for this being effective is currently in the balance.
Training to use EI measures is available from Psychometric test providers.